Privacy Policy

Overview

This Privacy Policy describes how Murmu Software Infotech ("we", "us", "our") collects, uses, and safeguards personal information when you visit our website, interact with our services, or contact us.

Consent

By accessing or using our website and services, you confirm that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.

Information We Collect

• Contact details such as name, email address, and phone number.
• Inquiry details like project requirements or messages you share.
• Usage data including pages visited and interactions (via analytics).
• Technical data such as IP address, device type, and browser.

How We Use Your Information

• To respond to inquiries and provide our services.
• To improve website performance and user experience.
• To communicate updates, offers, or important notices.
• To comply with legal obligations and enforce our policies.

Cookies & Tracking

We may use cookies, reCAPTCHA, and analytics tools to protect our forms from spam and understand how visitors use our site. You can manage cookie preferences in your browser settings.

Data Sharing

We do not sell your personal data. We may share information with trusted service providers (e.g., analytics, hosting, email) to operate our business, subject to contracts and confidentiality.

Payment Processing

Payments made on our website are processed securely by third-party payment gateway providers such as Razorpay. We do not store or process sensitive payment information (such as card details, UPI IDs, or banking credentials) on our servers. Such information is handled directly by the payment gateway in accordance with their privacy and security policies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission over the internet is 100% secure.

Your Rights

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request information about how your data is processed.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies when visiting.

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

For privacy questions or requests, contact us at:

Email: contactus@murmusoftwareinfotech.com
Phone: +91 9110176498
Address: Murmu Software Infotech, Office No: 503, 5th Floor, Mall-Decore, Lalpur Chowk, Ranchi, Jharkhand 834001